If you’re in the market for a tankless water heater and want the best, Rinnai is the name to remember. For a reason, they’ve been a leading brand in North America, and it’s not their innovative products. Rinnai’s is the top choice for homeowners and businesses because of its quality products and good customer service.

Why Rinnai?

Rinnai boasts a remarkable 100-year commitment to quality. This is a brand that doesn’t cut corners, and that’s something you want in a water heater. Their excellent warranties give you peace of mind, keeping your investment safe. Also, Rinnai builds tankless water heaters in the USA, which helps local jobs and the economy.

Perfect for Businesses, Too

If you run a business, you know that time is money. Rinnai understands that. They promise a speedy 48-hour turnaround on quotes, and their system sizing is 100% guaranteed accurate. No more wasted time or resources. Rinnai makes it easy for you to own their products with the best services and warranties in the industry.

Need Help or Have Questions?

Rinnai’s customer service is there for you. They’re happy to hear from you if you have a question, need support, or want to provide feedback. Call their Customer Care team at 1-800-621-9419, Monday to Friday, 8 a.m. to 8 p.m. EST. Can’t call during those hours? You can chat with them live Monday to Friday, 8 a.m. to 5 p.m. EST. Tap the chat icon located in the lower right corner of their website.

And if you prefer a more DIY approach, their self-help FAQs might have the answers you want.

Get Informed and Involved

Rinnai doesn’t care about its customers; it cares about the industry, too. They know the U.S. Department of Energy’s proposed rule to raise efficiency standards for gas-fired water heaters. This could impact existing products and American jobs. Rinnai encourages you to contact your representatives in Congress to have your voice heard on this issue.

If you want to contact Rinnai’s customer service and check out how they can help you, go to their official website. [Rinnai Support](https://www.rinnai.us/support/contact).

In conclusion, Rinnai is the go-to brand for top-quality tankless water heaters, and their customer service is just as outstanding. Feel free to get in touch if you require help or have questions. Ensuring your satisfaction is their primary concern.

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